A factory reset on a Wyze Cam deletes the camera’s settings, disconnects it from your Wi-Fi network, and removes it from your Wyze account — returning it to the same state as when it came out of the box. It is the right step when a camera is unresponsive, will not connect to Wi-Fi after troubleshooting, or when you are selling or giving the camera away. However, it is also the last resort. Before performing a factory reset, try unplugging the camera for 30 seconds and plugging it back in. In addition, confirm your Wi-Fi network is working — a factory reset will not fix a network problem. If those steps do not resolve the issue, proceed with the reset for your specific model below.
Before you reset any Wyze Cam: Remove the microSD card first if one is inserted. Leaving it in during a factory reset can cause issues with the card. Keep the camera plugged into power throughout the entire reset process — do not unplug it mid-reset.
Factory Reset: Wyze Cam Fixed Cameras
Wyze Cam v1
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 20 seconds. Wait at least 30 seconds for the reset to initiate — the process can take up to 5 minutes. The LED status light will change from solid yellow to blinking yellow when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam v2
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the reset to initiate. The LED status light will change from solid yellow to blinking yellow when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam v3
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the reset to initiate — the process can take up to 5 minutes. The LED status light will change from solid red to flashing red when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam v3 Pro
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the unit to initialize. The LED status light will change to flashing red when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam v4
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the reset to initiate. The LED status light will change from solid yellow to blinking yellow when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam OG and Wyze Cam OG Telephoto
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the reset to initiate. The LED status light will change to flashing when the reset is complete. Set the camera up as new in the Wyze app.
Factory Reset: Wyze Cam Pan Series
Wyze Cam Pan v1
With the camera plugged into power, press and hold the setup button on the bottom of the camera near the round base for 10 seconds. The button can be difficult to reach — use a pen cap or paperclip if needed. Wait at least 30 seconds for the reset to initiate. The LED status light will change from solid yellow to blinking yellow when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam Pan v2
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the reset to initiate. The LED status light will indicate when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam Pan v3
With the camera plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. Wait at least 30 seconds for the reset to initiate — the process can take up to 5 minutes. The LED status light will change to flashing red when the reset is complete. Set the camera up as new in the Wyze app.
Wyze Cam Pan v4
With the camera powered on, press and hold the setup button on the bottom of the camera for 10 to 20 seconds until the status light turns solid red. Once the status light starts flashing red, the reset is complete. Note that the Pan v4 will rotate while initializing during the reset — this is normal. Set the camera up as new in the Wyze app.
Wyze Solar Cam Pan
The Solar Cam Pan is different from all other Wyze models — the setup button is located on the top of the camera, not the bottom. With the camera powered on, press and hold the setup button on the top of the camera for 20 to 30 seconds until the status light starts flashing red. Set the camera up as new in the Wyze app.
Factory Reset Summary Table
| Model | Button Location | Hold Time | LED When Done |
|---|---|---|---|
| Cam v1 | Bottom | 20 seconds | Blinking yellow |
| Cam v2 | Bottom | 10 seconds | Blinking yellow |
| Cam v3 | Bottom | 10 seconds | Flashing red |
| Cam v3 Pro | Bottom | 10 seconds | Flashing red |
| Cam v4 | Bottom | 10 seconds | Blinking yellow |
| Cam OG / OG Telephoto | Bottom | 10 seconds | Flashing |
| Cam Pan v1 | Bottom (near base) | 10 seconds | Blinking yellow |
| Cam Pan v2 | Bottom | 10 seconds | Blinking yellow |
| Cam Pan v3 | Bottom | 10 seconds | Flashing red |
| Cam Pan v4 | Bottom | 10–20 seconds | Flashing red (rotates) |
| Solar Cam Pan | Top | 20–30 seconds | Flashing red |
What to Do After a Factory Reset
Once the factory reset is complete the camera is fully disconnected from your account and Wi-Fi network. To use it again you will need to add it back in the Wyze app as a new device. Open the Wyze app, tap the plus icon to add a device, select your camera model, and follow the on-screen instructions. You will need your Wi-Fi network name and password during setup.
If you reset the camera to resolve a specific issue and the problem returns after setup, the issue is likely with your Wi-Fi network rather than the camera itself. Check the signal strength in the Wyze app under Device Settings and consider moving the camera closer to your router or adding a Wi-Fi extender if signal strength is marginal.
If you are resetting the camera to sell or give it away, confirm it has been removed from your Wyze account after the reset. In the Wyze app, go to the camera’s Device Settings and delete the device from your account before handing it over. A factory reset alone does not remove the camera from your account — both steps are required.
Bottom Line
Most Wyze Cam models reset the same way — setup button on the bottom, hold for 10 seconds, wait for the LED to change. The main exceptions are the Cam v1 (20 seconds), the Cam Pan v4 (10 to 20 seconds, camera rotates), and the Solar Cam Pan (button on top, hold 20 to 30 seconds). Always remove the microSD card before resetting and keep the camera plugged in throughout. After the reset, add the camera back in the Wyze app as a new device and delete it from your account if you are passing it on to someone else.
This guide is part of our Wyze Camera Reviews hub. See also: Wyze Cam v4 Review · Wyze Status Lights Explained · Wyze Subscription Plans Explained
